Really happy with this frame and consider it a great value.It looks sharp and thankfully had plenty of protection around it so it arrived undamaged. Twice I tried to buy another frame here on Amazon that is almost twice the price and both times it shipped in the product box instead of an Amazon shipping box. Both times the box ripped during shipping and the frame was damaged.This baby came in a large Amazon box that protected the frame.Regarding the scratches on the plexiglass: - The frame (received 7/4/2019) came with no scratches - I can confirm (as noted by others) on the newest frames the plexiglass has film on both sides to remove - To help clear the situation, a sticker on the plexiglass now notes that "both" sides of film should be removedI also want to note that I respect the fact that the manufacturer listened to their customers and adjusted the sticker to make it more clear.I bought 3 of these large frames for 3 Springbok Christmas puzzles that i put together and modge podged. I had to trim the puzzles just a fraction of an inch to fit the frame. They are lightweight frames. There is no glass, it is a clear plastic insert to protect your picture. Works very well. Arrived well packed for protection, and very timely. I do use Prime.I have ordered 3 frames from these guys so far. I love how well put together they are and the look of the grain doesn’t look fake which is a huge plus when it’s not real wood. I did have a small issue with 1 of them which was pit of their control, but their great customer service had a replacement sent out faster than I could have hoped! Great company! And I’m definitely getting all my frames from these guys!Second order of US Art frames on Amazon. Maybe a little more than I wanted to spend, but it’s an odd size and cheaper than specialty frame and looks great. Used on an old poster print that hasn’t been in a frame in over 20 years. I ordered Distressed grey color and love it because darker grey. Came faster than expected and very good packaging. Love it!!I love these frames! I have 3 in varying sizes and they are exactly what I wanted. They look expensive and were so affordable. Will purchase more!I recently bought a bunch of art at a local festival, so I bought a bunch of different frames from different vendors. The was the best quality frame I got, and in hindsight I kind of wish I had bought more from this company. Frame was well packed and arrived in good shape.The only drawback is the glare on the frame "glass" (it's more like a plastic). It protects well, but be careful where you place it relative to lights; otherwise, it may be tough to see what's in it.I am very happy with this frame. The packaging kept the frame very secure during shipping. It's a nice wood frame, with a perfectly fine plexiglass front. There is plastic on both sides to protect, but once removed it looks perfectly fine. There are two sawtooth hangers to be used in either a horizontal or vertical orientation. I would have preferred a wire hanger for a frame of this size, but the sawtooth hanger seems to be holding up fine. Definitely happy with this frame, and would order again.Very happy with the frame. The size and quality was worth the money. I found the grey to be lighter than the photo by a few shades. I am still happy with it, it went well with my photo. The overall look of reclaimed wood was what I was looking for.